Solving Common Issues: How to Fix Afterpay on Amazon Not Working?

Shopping on Amazon with Afterpay is easy and convenient and lets you purchase what you want now and pay for it later in installments. But sometimes, things don’t go as planned, and Afterpay might not work right. This can be annoying, especially when you’re ready to check out and find that you can't use Afterpay.

In this blog, we’ll walk through how to fix Afterpay if Amazon is not working and how to fix Amazon not showing up on Afterpay.

What is Afterpay?

Afterpay is a digital payment platform that offers a ‘buy now, pay later’ service. This allows users to purchase products immediately and pay for them over time through scheduled installments. 

Here’s how Afterpay works.

Instant Approval: When you shop online or in-store, you can choose Afterpay as your payment option at checkout. 

Split Payments: If approved, you can purchase products instantly, and the total cost is split into four equal payments. The first installment is often due at the time of purchase, with the remaining three payments scheduled every two weeks.

No Interest: Afterpay doesn't charge interest on payments, making it a more accessible option. However, late fees may apply if you miss a payment.

Automatic Deductions: Payments are automatically charged to your debit or credit card according to the payment schedule, ensuring you don’t forget to pay your due amount.
Flexible Spending: Afterpay is used for various purchases, from clothing and electronics to home goods and beauty products, giving users the flexibility to purchase what they want immediately and pay over time.

Here are some of the benefits of using Afterpay on Amazon.

Afterpay has become popular due to its convenience, ease of use, and financial flexibility. It allows users to manage their cash flow better by spreading out the cost of their purchases. However, like any financial tool, using Afterpay responsibly is vital to avoid late fees.

How to Fix Afterpay On Amazon Not Working?

To fix Afterpay on Amazon not working, follow the below steps.

Step 1: Verify Your Afterpay Account Details

Check your Afterpay account whenever you encounter issues using Afterpay on Amazon. Ensure that all details in your Afterpay account are current and that a valid payment method is correctly linked. If your account details need to be updated, Afterpay might not function on Amazon.

Step 2: Confirm Product Eligibility for Afterpay on Amazon

The frequent problem is that only some products on Amazon may be available for purchase with Afterpay. Verify the products you wish to purchase qualify for using Afterpay. To confirm eligibility, look for the Afterpay symbol on the product’s detail page.

Step 3: Refresh Your Browser

The data stored in your browser might cause persistent issues with Afterpay on Amazon. To resolve this, clear your browser’s cache and cookies and then attempt to proceed with Afterpay on Amazon once more.

Step 4: Reach Out to Afterpay Customer Service

If you've followed all the above steps and still face difficulties with Afterpay on Amazon, there could be a specific issue with your Afterpay account or how it interacts with Amazon. In this case, contacting Afterpay’s customer support team for additional help is advisable.

How to Fix Amazon Not Showing Up On Afterpay?

Follow the below steps to fix Amazon not showing up on Afterpay.

Step 1: Verify Afterpay Availability

Start by ensuring that Afterpay is available on Amazon in your region. It's possible that Afterpay is not supported on Amazon or unavailable in your area. Confirm the availability of Afterpay for Amazon transactions in your region.

Step 2: Update the Afterpay Application

Proceed by checking the Afterpay application. The app might need help preventing Amazon from appearing as an option. Ensure your device has the most recent version of the Afterpay app installed.

Step 3: Reach Out to Afterpay Support

If Amazon still needs to be visible on Afterpay, contact Afterpay's customer service team. They can help pinpoint and solve the problem. You can contact them through phone, email, or live chat services.

Step 4: Supply More Details

If the issue persists, provide further details to your query. This could involve sharing screenshots of your Afterpay app or explaining your problem.

Step 5: Inspect Amazon's Payment Methods

Review Amazon's payment options when other solutions don’t work. Specific issues with certain payment methods or service providers might be causing the problem.

How to Reset Password in Afterpay?

You can easily reset your password on Afterpay via the app or the Afterpay website. 

On the Afterpay Website:

• Type in your email address.

• Click on 'Forgot' in the 'Password' section.

• You’ll receive a verification code on your account's registered phone number. Enter the code you get.

• Now, set up a new password. Remember, it should be at least eight characters long, including numbers and special characters - ! #, or @.

• Click on 'continue,' and you're all set!

Using Your App:

• Enter your email address.

• Click on the 'I don’t know my password' option.

• Re-enter your email address.

• A verification code will be sent to your registered phone number. Enter the received code.

• Now, you can create a new password. It should be at least eight characters long and include numbers and symbols (like ! #, @).

• Tap 'continue,' and your new password will be set.

Can I make a partial payment using Afterpay?

Yes, you can make partial payments using the Afterpay app and website. All you have to do is follow the below steps; 

For Afterpay App,

• Open and log into your Afterpay app.

• Tap on the 'My Afterpay' tab at the bottom right corner of your screen.

• Go to the 'Orders' section.

• Choose the order you want to make an additional payment for.

• Tap on 'Make a payment' and then select 'Custom amount.'

• Enter the amount you wish to pay.

• Confirm and submit your payment.

For  Afterpay Website,

• Sign in to your account on the Afterpay website.

• Navigate to the 'Upcoming Payments' section.

• Select the order you want to pay for.

• Choose 'Make a payment' and then opt for 'Custom amount.’

• Enter the particular payment amount.

• Confirm and complete your payment submission.

Conclusion

With all the detailed steps mentioned above, you can handle Afterpay not working on Amazon. From ensuring your Afterpay account details are up to date, verifying product eligibility, refreshing your browser, and reaching out to Afterpay customer support, each step plays a crucial role in resolving common issues. 

FAQs

Why can't I log into Afterpay?

Ensure that you've entered your email address and password correctly. There might be a chance you’ve mistyped your email when registering with Afterpay. In that case, please contact the Afterpay support team so they can make the necessary corrections.

A poor network connection might also cause discrepancies during your login attempts. If you're experiencing issues while connected to Wi-Fi, consider switching to mobile data, or if you're already using mobile data, try connecting to a Wi-Fi network.

I have a new phone number, and I can’t log in to my Afterpay account

If your account is linked to an old mobile number and you cannot receive the verification code because you've changed your phone number, please contact customer service for assistance. 

So, they can temporarily lock your account and ask for some identification during this process. They implement this security measure to protect your account integrity. The account will only be active for shopping activities once you follow the procedures they provide.

I missed a payment; what happened to my Afterpay account?

If you fail to pay, your account will be put on hold, and you can’t make any further purchases. Additionally, late fees may also apply. Additionally, you will find that your spending limit will be reduced. Afterpay, look into various factors to decide your spending limit.

What should I do if my Afterpay account has been disabled?

If you've made several unsuccessful attempts to log in or reset your password, your account will be temporarily disabled for security reasons. In this case, you only have to wait for at least 1 hour before trying to log in again.